Privacy Policy
Effective date: 31.01.2026.
AquaPilot (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, store and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
- Personal Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Company name
- Email address
- Phone number
- Information submitted through contact or enquiry forms
We may also collect non‑identifiable information such as:
- IP address
- Browser type and device information
- Pages visited on our website
- How We Collect Information
We collect personal information when you:
- Submit an enquiry or contact form
- Communicate with us via email or phone
- Interact with our website
Non‑personal information may be collected automatically through cookies and analytics tools.
- How We Use Your Information
We collect and use personal information for legitimate business purposes, including to:
- Respond to enquiries and requests
- Provide information about AquaPilot products and services
- Communicate with customers and business partners
- Improve our website, services and user experience
- Meet legal and regulatory obligations
We do not use personal information for purposes unrelated to our business activities.
- Cookies and Analytics
Our website may use cookies and third‑party analytics tools (such as Google Analytics) to collect anonymous usage data.
This information helps us understand how visitors use our website and improve performance and functionality.
You can disable cookies through your browser settings if you prefer.
- Disclosure of Personal Information
We do not sell, trade or rent personal information.
Personal information may be disclosed to trusted service providers such as:
- Website hosting providers
- Analytics and IT service providers
These providers are only given access to information necessary to perform their services and are required to handle information securely.
- Data Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
While we use appropriate security measures, no method of transmission or storage is completely secure.
- Access, Correction and Deletion
You may request access to, correction of, or deletion of your personal information held by us at any time.
Requests can be made by contacting us using the details provided on our website.
- Overseas Disclosure
In some cases, personal information may be stored or processed by service providers located outside Australia. Where this occurs, we take reasonable steps to ensure appropriate data protection measures are in place, in accordance with the Australian Privacy Principles.
- Changes to This Policy
We may update this Privacy Policy from time to time.
The most current version will always be available on this website.
- Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us via the details provided on our website.